is a disruptive online platform connecting consumers to companies to reach amicable resolutions to customer service issues. Gripevine’s created a community where consumers are heard and complaints, resolutions, ratings, reviews & polls are shared. Gripevine changes how consumers and companies interact, by offering a cloud-based complaint & customer feedback system, with resolution as the primary goal. Gripevine encourages discourse and resolution by providing companies with a proprietary, secure and private Business Dashboard where they achieve unbiased and unrestricted free access to their customers.
’s flagship product, “Lightning Rod
”, offers a unique way to monitor social conversations. Lean2Logix believes that the new “big data” is “small data”; where brands increasingly focus on specific critical conversations rather than being inundated with statistics. Lightning Rod scans the social landscape in real time and finds specific social authors of interest to organizations and then immediately builds a social map of that conversation. Through conversation sentiment, selected Persons of Interest, and the discovery of influencers & social networks, communication and engagement actions can be launched.
views customer relations through the eyes of departmental and executive management by managing the end-to-end customer care and feedback process. The application facilitates engagement through social media as well as connecting with customers and hearing their voice through multiple channels. As a case management system, it enables internal collaboration on the handling of customer issues, initiating service dispatch and leveraging employee commendations and praise. It is also a productivity tool so that agents can focus on serving customers, and not be bogged down by administrative logistics.
TurtleShell Labs Corp
works with organizations to alleviate the pressures of cyber security. TurtleShell collaborates with your current in-house IT group or provides dedicated teams of professionals to work alongside your existing infrastructure. Our core team of specialized counter-hackers are trained to think with an attackerís mentality. This allows TurtleShell to stay steps ahead of individuals trying to breach your information systems.
We specialize in social engineering situations to identify the ìsoft spotsî in organizations based on the philosophy that your defence against data breaches is only as good as your peopleís behaviour and how well they are trained. We help build stronger organizations in the ongoing defense against cyber-attacks by creating proprietary cyber security products that focus on the prevention of breaches by combining user education with our productsí proprietary methods to thwart phishing activity. The accumulation of data and expertise at TurtleShell Labs puts us in a unique position to continuously develop leading edge applications to battle ongoing cyber-security concerns.
is a crowd-sourced news platform with content submitted by the people for the people. Today, there is no independent news service that’s based on the crowd-sourced model where everyday citizens or aspiring news people can post relevant news from all over the world. This news will be received instantly, as it happens and be unveiled to the public faster than traditional media coverage.